Frequently Asked Questions

Our customers ask lots of questions and we have the answers! If you have a question, you can email us at info@ranchoswimlessons.com or call/text us at 909-851-3491. We will be happy to answer all your questions.

General

Do you teach children with special needs?

OF Course! All of our Instructors have experience teaching, motivating, and instilling self confidence. Please call for more information and to book your class.

Cancellation Policy

If you must cancel your session that you booked or transfer to another session or time, you must do so before the first day of class or you will lose your deposit. At any time we may have 20-30 people waiting on a cancellation or a spot to open.

Do you offer free trials?

Unfortunately we do not.

What ages do you teach?

We teach ages 9 months to 99 years. Under 2 years may need an adult to accompany them in the pool.

Is there access to a shower before or after lessons?

Yes, we provide an outside shower for rinsing off before and after lessons.

What is the pricing & when is my payment due?

Classes are $200.00. A deposit of $40.00 will be due at time of registration for the session and can be paid by Debit or Credit card. The remaining $160.00 will be due in cash on the first day of your session. If payment is not received on the first day, a $20.00 late fee will be added.

Can I wear swim goggles?

No, a good swim foundation is created without the aid of goggles.

What do I need to bring with me to swim lessons?

Please bring your swimsuit and towel. If child is not potty-trained, a swim diaper and diaper cover are required.

If I miss a lesson, can I make it up another day?

No, there are no make ups. Class days and times are set and unable to be rescheduled. This is to disruptive to the children in the other classes.

Is the pool heated?

Yes, we heat the pool to 85 degrees.

Are there swim lessons when it is raining?

Yes, we are already wet. As long as there is no lightning or thunder, it is safe to swim.

Can my child wear sunblock in the pool?

Yes, you can apply sunblock to your child. We ask that you do so 30 minutes prior to entering the pool.

Can I stay and watch my child?

Yes, we encourage all parents to stay and watch the progress of their child.

Do you offer swim lessons on the weekends?

Yes, we now offer weekend classes. They are Saturday and Sunday for 4 straight weekends. Check our booking page for dates and times.

Do you accept credit cards?

Yes, we do accept credit cards, however, we do not accept checks.