Frequently Asked Questions
Our customers ask lots of questions and we have the answers! If you have a question, you can email us at info@ranchoswimlessons.com or call/text us at 909-851-3491. We will be happy to answer all your questions.
OF Course! All of our Instructors have experience teaching, motivating, and instilling self confidence. Please call for more information and to book your class. If you must cancel your session that you booked or transfer to another session or time, you must do so before the first day of class or you will lose your deposit. At any time we may have 20-30 people waiting on a cancellation or a spot to open. Unfortunately we do not. We teach ages 9 months to 99 years. Under 2 years may need an adult to accompany them in the pool. Yes, we provide an outside shower for rinsing off before and after lessons. Classes are $200.00. A deposit of $40.00 will be due at time of registration for the session and can be paid by Debit or Credit card. The remaining $160.00 will be due in cash on the first day of your session. If payment is not received on the first day, a $20.00 late fee will be added. No, a good swim foundation is created without the aid of goggles. Please bring your swimsuit and towel. If child is not potty-trained, a swim diaper and diaper cover are required. No, there are no make ups. Class days and times are set and unable to be rescheduled. This is to disruptive to the children in the other classes. Yes, we heat the pool to 85 degrees. Yes, we are already wet. As long as there is no lightning or thunder, it is safe to swim. Yes, you can apply sunblock to your child. We ask that you do so 30 minutes prior to entering the pool. Yes, we encourage all parents to stay and watch the progress of their child. Yes, we now offer weekend classes. They are Saturday and Sunday for 4 straight weekends. Check our booking page for dates and times. Yes, we do accept credit cards, however, we do not accept checks.
General
Do you teach children with special needs?
Cancellation Policy
Do you offer free trials?
What ages do you teach?
Is there access to a shower before or after lessons?
What is the pricing & when is my payment due?
Can I wear swim goggles?
What do I need to bring with me to swim lessons?
If I miss a lesson, can I make it up another day?
Is the pool heated?
Are there swim lessons when it is raining?
Can my child wear sunblock in the pool?
Can I stay and watch my child?
Do you offer swim lessons on the weekends?
Do you accept credit cards?